Airport Customer Service Agent

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities:

• Assists passengers with their baggage pick-up
• Assists passengers to resolve issues with their delayed, lost, or damaged items
• Utilizes computer software to track and catalog luggage
• Handles customer interaction with class in an efficient, effective, and professional manner
• Must be able to lift/carry/push/pull and move items of 70 pounds and/or more regularly
• Must be able to carry heavy items up and down jetway stairs

Basic Qualifications:

• Valid Driver's License
• Ability to pass a pre-employment drug screen
• Ability to pass up to a 10-year background check
• Must be at least 18 years of age
• Must have authorization to work in the United States
• Must complete SIDA training to obtain airport authority identification security

Benefits:

• 401(k) Retirement Plan