Airline Ramp Agent

As a Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.

Responsibilities: • Marshall aircraft upon arrival and departure • Load and unload cargo/baggage on and off aircraft • Safely drive and operate ground support equipment, including belt loaders, tugs, and baggage carts to pick-up and deliver cargo/bags between the terminal, warehouse and aircraft • Sort and load baggage • Perform ground service functions, such as connecting/removing ground power and ground start units and water service • Perform aircraft pushback, wing walking and related guide man functions • Maintain a secure work environment

Minimum Requirements: • High school diploma or GED equivalent • Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more) • Strong communication skills for coordinating with team members and flight crews • Ability to work in various weather conditions, including extreme heat, cold, and rain • Flexibility to work varied shifts, including weekends, holidays, and nights • Basic mechanical aptitude for operating ground support equipment • Ability to pass background checks and comply with airport security regulations • Attention to detail and a commitment to safety protocols • Fluently read, write, and speak the English language • This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues

Preferred Skills: • Previous experience in aviation or ground handling operations • Familiarity with aircraft types and airport layout • Knowledge of safety regulations and protocols in the airport environment • Experience operating ground support equipment, such as tugs, belt loaders, and forklifts • Strong problem-solving skills and the ability to remain calm under pressure • Excellent teamwork and interpersonal skills for effective communication with colleagues • Ability to multitask and prioritize tasks in a fast-paced environment • Basic computer skills for completing paperwork and using scheduling systems • Strong customer service orientation and a positive attitude toward passenger interactions

Physical Requirements: • Ability to lift, push, pull, and carry baggage or cargo up to 50 lbs regularly, and occasionally up to 75 lbs • Frequent standing, walking, and moving throughout the airport terminal or warehouse • Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage • Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow • Manual dexterity required for handling documents, operating computers, and using two-way radios • Ability to remain on your feet for extended periods (up to 8 hours or more during shifts) • Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance • Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins • Ability to work in a noisy environment, such as near aircraft engines and ground support equipment

Benefits: • DailyPay app for advance pay access • On-the-spot awards through Awardco Platform including gift cards • Multiple medical care options for full and part-time employees • Travel discounts, pet insurance, discount shopping • Wellness programs for all employees • 401k program with company match • Internal mobility and transfer opportunities