Paradies Lagardere-DFW Airport Host/ Hostess

POSITION DESCRIPTION

POSITION TITLE: Host/ Hostess

EMPLOYMENT CLASSIFICATION: Non-Exempt

POSITION REPORTS TO: General Manager

DEPARTMENT: Dining

Your Career Deserves… MORE CONNECTIONS!
Paradies Lagardère is an award-winning and forward-thinking Airport Concessionaire committed to creating unforgettable travel and dining experiences. We are looking for friendly, poised, and service-minded professionals to join our Dining Division as Hosts. This role is perfect for those who take pride in hospitality, have excellent communication skills, and enjoy being part of a team that sets the standard for first-class service.

If you thrive in fast-moving environments, love interacting with people, and know how to balance hospitality with efficiency—this could be your next big move!

Great Reasons to Work with Us:

Career Advancement Opportunities – We promote from within.
Lively Work Environment – Every day brings something new.
Comprehensive Medical Benefits – Because your health matters.
Company-Paid Time Off – Work-life balance is important.
Premium Holiday Pay – Get rewarded for working peak times.
401K Program – Helping you plan ahead.
Ongoing Learning Opportunities – Enhance your skills and grow.
Employee Recognition Programs – Be seen and appreciated.
Dining & Retail Discounts – Enjoy perks at our airport locations.
Transportation & Parking Assistance – Helping make your day easier.

How You Can Make a Difference:

As a Host, you’re not just seating guests—you’re orchestrating the flow of the restaurant and setting the tone for their entire experience. Your positive energy, attention to detail, and ability to manage guest needs will help the dining room run smoothly and create a lasting impression.

Key Responsibilities:

✅ Welcome Guests with a Smile – Create a friendly and approachable environment from the first hello.
✅ Manage Waitlists & Reservations – Keep track of table availability and communicate accurate wait times.
✅ Coordinate Table Seating – Strategically seat guests to optimize flow and guest experience.
✅ Assist with Guest Inquiries – Answer menu or location questions and accommodate special requests when possible.
✅ Communicate with Servers & Managers – Ensure seamless transitions and efficient service.
✅ Maintain Clean Entry & Host Areas – Keep the front area tidy, sanitized, and visually appealing.
✅ Assist with To-Go Orders or Phone Calls – Support service needs beyond just seating guests.
✅ Track Guest Feedback – Share concerns or compliments with leadership to improve service.
✅ Create a Positive First & Last Impression – Greet and thank guests with sincerity and warmth.
✅ Support Team as Needed – Jump in with bussing, cleaning, or restocking when traffic is high.

What We’re Looking For:

• A warm and confident personality that makes people feel at ease.

• The ability to multitask and manage time during busy shifts.

• Strong communication and customer service skills.

• A professional appearance and a friendly, polished demeanor.

• Team-oriented, dependable, and always ready to help.

Qualifications & Requirements:

• Prior host, cashier, or customer-facing experience preferred.

• High school diploma or GED preferred.

• Ability to work flexible shifts, including weekends and holidays.

• Able to stand for long periods and walk between sections quickly.

• Must be able to lift up to 20 lbs.

• Comfortable using waitlist and POS systems.

Join a team that leads with hospitality and operates with heart. Apply today and help us create smooth, memorable, and meaningful dining moments—starting at the front door!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.