Join Our Team at TSA

Protect the Nation's Transportation Systems

At the Transportation Security Administration (TSA), we are dedicated to ensuring freedom of movement for people and commerce. Our mission is to deliver a secure transportation system by working hard and growing professionally.

Our Vision

We envision an agile security agency, led by a professional workforce, that engages with partners and the American public to outmatch dynamic threats.

Job Overview: Transportation Security Officer (TSO)

Thank you for your interest in joining TSA. As a Transportation Security Officer, you will play a vital role in supporting the Department of Homeland Security (DHS) mission. This role includes unique operational requirements and compensation plans.

Location

Westover Metropolitan Airport, Chicopee, MA

Work Schedule

• Schedules are based on operational needs, including non-traditional shifts, weekends, and holidays.
• There is virtually no flexibility in accommodating personal commitments.

Sample Shift:

• PM Shift: 4 p.m. - 8 p.m. (4-5 workdays).

Benefits

TSA values its employees and offers competitive salaries along with a comprehensive benefits package:

• Health, dental, vision, life, and long-term care insurance.
• Personal leave days and paid federal holidays.
• Tuition assistance and uniform allowance.
• Flexible Spending Account and transportation subsidies.
• Retirement program and Thrift Savings Plan (similar to a 401(k)).
• Health and wellness programs and Employee Assistance Program.

Promotional Potential

New officers have a clear path to increase their base salary by up to 67% over five years, plus any federal-wide pay increases.

Commuter Details

• Free onsite parking available.
• Currently no public transportation at CEF.
• Easy access from the Massachusetts Turnpike.

Travel and Training Requirements

Employment at TSA is contingent upon successful completion of required training, which may require travel. Training typically lasts from three to six weeks and is conducted away from the employee's airport of record.

Dress Code

TSO uniforms are provided, and certain grooming and accessory restrictions apply while in uniform.

Sign-On Bonus

Currently, this location is not offering a sign-on bonus.

Contact Information

For more information or inquiries, please reach out to the TSA Recruitment & Assessment Center at:

• Email: BOS-Assessment@tsa.dhs.gov
• Phone: 617-561-2048 | 617-561-2058

If you have any questions, contact TSA HC ServeU Customer Care at HC-ServeU@tsa.dhs.gov.

Join us in our mission and apply today!