Kuwait International Airport (KWI, OKKK), , Kuwait Airport Jobs

Leverage Adobe Analytics and BI tools to optimize digital performance; lead CRO, A/B testing, and dashboarding to improve conversion and user experience. Responsibilities: • Analyze web/app/campaign performance with Adobe Analytics, Google Analytics, and BI tools • Conduct funnel analysis, heat maps, and behavior tracking • Monitor acquisition, retention, and conversion metrics • Implement A/B testing for landing pages, checkout, and campaigns • Recommend UX improvements to boost conversion and reduce drop-offs • Develop dashboards/reports in Adobe Analytics, Power BI, and Google Data Studio • Provide weekly/monthly insights and partner cross-functionally Requirements: • Bachelor’s/Master’s in Data Analytics, BI, Marketing, or related field • 3+ years in digital analytics/Adobe Analytics/BI • Hands-on with Adobe Analytics, Google Analytics, and A/B testing tools • Understanding of CRO and user behavior analysis • Experience with dashboard tools (Power BI, Data Studio, Tableau) Department: Marketing Contract Type: Permanent

Administer and support enterprise network, servers, security systems, and office systems; manage projects and support remote stations, VPNs, PBX, kiosks, and proprietary airline apps. Responsibilities: • Monitor, manage, maintain, and configure enterprise network and systems • Perform network administration (backup, security, user accounts, email, web server, internet access, office systems) • Support server, network, and desktop hardware/software and applications • Conduct technology needs analysis and hardware/software rollouts • Plan, implement, and support network and computing infrastructure • Manage small to medium projects within budgets and schedules • Support remote station offices, VPNs, and call center uptime SLAs • Support airline proprietary application servers (Hermes, Airman, Geneva, EFB, Airfase, ARM, flight planning) • Monitor/manage PBX; coordinate with vendors • Support kiosk and check-in/ticket desk systems; other IT/Commercial tasks as needed Requirements: • Bachelor’s degree or Diploma in Computer Science (or equivalent) • CCNA and MCP certifications • 3+ years in system/network administration • Knowledge of Windows servers/desktop products; remote access; PBX systems • Ability to administer a 200+ node network (firewalls, VPN, printers, UPS, CCTV, etc.) • Ability to provide application-level support and vendor coordination • Airline industry experience is an advantage Department: IT Contract Type: Permanent

Drive customer engagement, retention, and loyalty through lifecycle communications and co-branded programs; deliver data-driven insights to improve CLV and repeat bookings. Responsibilities: • Execute personalized email, push, and SMS campaigns • Implement segmentation and behavior-triggered communications • Track and optimize open rates, CTR, and retention KPIs • Manage co-branded partnerships with banks/payment providers and travel partners • Oversee referral & affiliate marketing programs and ROI tracking • Analyze engagement trends and report on campaign performance • Collaborate with analytics/digital marketing to refine efforts Requirements: • Bachelor’s/Master’s in Marketing, Digital Media, Business Administration, or related field • 5+ years in email marketing, CLM, or loyalty marketing • Experience with CRM tools (Adobe Campaign, MoEngage, Braze, WebEngage) • Experience in affiliate marketing/partnerships/referrals • Strong understanding of segmentation, A/B testing, and lifecycle strategies Department: Marketing Contract Type: Permanent

Manage airport permits, access cards, staff IDs and operational access for Head Office and Terminal; ensure compliance with regulations and protect sensitive data and assets. Responsibilities: • Issue, collect, and dispose Airport Permits/Passes (person & vehicle), Staff IDs, and Access Cards for J9 and T5 operations • Oversee Jazeera Airways Permit Office (JAPO), including staff IDs and visitor/temporary HQ access cards • Safeguard personal data, access cards, and JAPO records against misuse • Ensure compliance with Airport Security Program and Airport Circular standards • Coordinate with authorities (DGCA) and internal departments; escalate issues as necessary • Manage departmental administrative tasks as assigned • Ensure dress code compliance, ID display, and adherence to rostered schedules • Handle company and service provider vehicle permits • Apply/renew annual and temporary airport permits for personnel and vehicles • Handle airside vehicle access permits/passes for operational needs Requirements: • Diploma or High School with 2+ years of relevant experience • 3+ years in airport security, police, government departments, aviation operations, or airport permit sections (advantage) • First Aid / Fire Fighting / Airport Contingency experience (advantage) • Proficiency in English and Arabic • AVSEC audit/inspection competency or certification (advantage) • Strong administrative, coordination, and attention-to-detail skills • Ability to work under pressure and manage multiple tasks Department: Safety & Compliance Contract Type: Permanent

Manage technical and regulatory aspects of aircraft deliveries, redeliveries, and lease returns; ensure airworthiness and contractual compliance during transitions. Responsibilities: • Manage and oversee aircraft transition processes for timely deliveries/redeliveries • Evaluate aircraft status/configuration before lease agreements; review technical specs from lessors • Define required modifications and maintenance during transition inputs • Coordinate cross-functionally to ensure entry-into-service readiness • Perform aircraft records reviews and physical inspections to ensure compliance • Review LOIs and lease agreements; propose changes; prepare final aircraft documentation • Identify/mitigate technical and records-related issues impacting timelines • Conduct on-site inspections, surveys, and records audits for compliance • Review maintenance records including AD/SB compliance and LLP status • Prepare technical reports/gap analyses; assist with maintenance check planning/execution • Support DGCA inspections; oversee subcontracted transition activities Requirements: • Bachelor’s in Aeronautical/Mechanical Engineering (or equivalent) • 3–5 years in fleet transition/aircraft delivery-redelivery • Knowledge of aviation regulations/standards (EASA, FAA, ICAO) • Ability to interpret maintenance manuals, lease documentation, and regulatory requirements • Strong project management and communication skills; willingness to travel • Proficiency in Microsoft Office and aircraft records software • EASA Part 66 license or equivalent; experience with major lease transitions; strong negotiation skills Department: Engineering Contract Type: Permanent

Own customer database, segmentation, lifecycle programs, and marketing automation to drive engagement, retention, and CLV. Responsibilities: • Maintain centralized customer database; ensure data accuracy and privacy compliance (GDPR/CCPA) • Develop segmentation models; partner with BI/Analytics for insights • Create customer personas and journey maps • Design and implement CLM programs; run retention/win-back campaigns • Use no-code automation tools (Braze, MoEngage, Clevertap, WebEngage) for personalized messaging • Set behavior-based triggers; orchestrate event-driven workflows • Plan/execute data-driven campaigns; track performance with GA/CRM; report regularly • Improve engagement across web/app/social/offline touchpoints Requirements: • Bachelor’s in Marketing, Data Analytics, Business, or related field • 5+ years in Database Marketing/CLM/Marketing Automation (airline/travel/e-commerce preferred) • Proficiency in data analysis, SQL, Google Analytics, and CRM platforms • Experience with A/B testing, behavioral tracking, and predictive analytics • Strong stakeholder management and collaboration skills Department: Marketing Contract Type: Permanent

Support daily store operations for aircraft materials and tools; ensure compliant handling, storage, issuance, and documentation; support maintenance activities and parts availability. Responsibilities: • Issue spare parts and materials for line and base maintenance operations • Maintain storage facilities to aviation standards • Update material requirements for scheduled/unscheduled maintenance (e.g., engine changes, C-checks) • Follow safety, housekeeping, and material handling procedures • Handle delivery and collection of spare parts to/from aircraft • Assist Store Inspectors with binning received/inspected materials • Generate and update reports (quarantine items, unserviceable parts, pick slips, fast-moving items, stock levels) • Ensure issued rotables have serviceable tags/supporting documents; pursue return of removed components with unserviceable tags/documents • Handle picking/packing of serviceable and unserviceable materials • Assist in annual and mid-year stock takes Requirements: • Degree in Supply Chain, Aircraft Maintenance, or related field (or equivalent) • 2+ years in aviation supply chain or materials handling • Knowledge of supply chain procedures and best practices • Familiarity with authorized release certificates, shop findings/visit reports, MSDS, and certificates of conformity • Understanding of aircraft parts classification (rotables, consumables, expendables) • Experience with airline ERP systems and spreadsheets • Good command of English Department: Materials & Supply Chain Contract Type: Permanent

Optimize organic presence across search engines, app stores, and AI-driven answer engines to increase traffic, downloads, and engagement. Responsibilities: • Develop and implement SEO strategies; conduct keyword research and technical audits • Optimize on-page elements and site architecture; improve Core Web Vitals • Track performance via GSC/GA and SEO tools (Ahrefs, SEMrush, Screaming Frog) • Optimize app store listings (Google Play & Apple) through metadata and testing • Improve app install conversion/retention; collaborate on app performance • Enhance visibility in voice/AI search with structured data and FAQ-style content Requirements: • Bachelor’s in Marketing/Digital Media/Data Analytics or related field • 5+ years in SEO/ASO/AEO (airline/travel/e-commerce preferred) • Knowledge of Google algorithms and App Store ranking factors • Experience with GA, GSC, App Store Connect and ASO tools (AppTweak, Sensor Tower) • Experience with schema/structured data and technical SEO; proficiency in data analysis and CRM platforms Department: Marketing Contract Type: Permanent

Lead API middleware development to integrate Navitaire Digital APIs with internal and external systems; enable scalable, secure, and high-performance integrations. Responsibilities: • Design, develop, and maintain API middleware integrating Navitaire Digital APIs with Jazeera systems • Build/manage scalable, secure API architectures; manage API lifecycle and versioning • Integrate third-party collaborators (ancillary suppliers, payment gateways, loyalty platforms) • Serve as in-house expert on Navitaire Digital APIs; collaborate with Navitaire on enhancements • Partner cross-functionally to integrate commercial/operational systems and support new revenue streams • Establish metrics for API performance, uptime, and transaction success; monitor and report to management Requirements: • Bachelor’s in Computer Science/IT or related • 5+ years in API middleware development/management in airline industry • Mandatory prior experience with Navitaire Digital APIs (LCC environment) • Expertise in API tools/frameworks and security (OAuth, encryption) • Experience with cloud platforms, microservices, RESTful architectures • Strong problem-solving and communication skills Department: Marketing Contract Type: Permanent